Privacy Policy

Effective Date: May 13, 2025

Welcome to Hi-Send, accessible from https://hisend.hunnovate.com, a service powered by Hunnovate. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, API, and related services.

1. Information We Collect

a. Personal Information

When you create an account or use our API, we may collect:

• Full name
• Email address
• Phone number
• WhatsApp number
• Billing information (e.g., wallet balance, transaction logs)
• Any identifiers you choose to store via our developer APIs

b. Technical Data

• IP address
• Browser type and settings
• Device information
• Access times and referring URLs

c. Usage Data

This includes API requests, logs, OTP usage, and interaction history with our platform and services.

2. How We Use Your Information

We use the collected data to:

• Provide and improve our services
• Deliver OTPs via SMS, email, and WhatsApp
• Authenticate and verify user identities
• Manage billing, credits, and payments
• Analyze service usage and performance
• Communicate with you about service updates or issues

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service providers that help us deliver messages (e.g., email/SMS/WhatsApp gateways)
• Legal authorities, if required by law
• Internal teams at Hunnovate for service support and analysis

4. Data Security

We use industry-standard encryption, access control, and secure hosting practices to protect your data. While no online service can be completely secure, we take reasonable steps to protect your information.

5. Your Rights

Depending on your location, you may have rights such as:

• Accessing the personal data we hold about you
• Requesting corrections or deletions
• Opting out of certain processing activities
• Requesting a copy of your data in a portable format

You can manage your privacy settings by contacting us at support@hunnovate.com.

6. Data Retention

We retain personal data as long as necessary to provide our services and comply with legal obligations. Usage logs may be retained for billing and audit purposes.

7. Cookies and Tracking

We may use cookies and similar technologies to improve user experience and collect analytics. You can manage cookie preferences in your browser settings.

8. Third-Party Links

Our website and API may contain links to third-party services. We are not responsible for the privacy practices of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. We will notify users of significant changes via email or platform alerts. Continued use of the service means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Hunnovate
Ondo City, Nigeria
📧 support@hunnovate.com
🌐 https://hunnovate.com